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Co-funded by the European Union text next to the EU flag with yellow stars on blue background.

Open Position

IT Support Specialist

Opole

Full-time

Skills:

Windows

VPN

Office

Since the inception of Axabee in 2012 we provide innovative IT products and services that support our clients to achieve their goals by building user-centric digital products that bring real value. Our team specializes in the travel and e-commerce industry and collaborates with renowned brands like Itaka and Čedok. We have one common goal – to show millions of users of mobile and web applications that technology should empower us to overcome our limitations.
Help us achieve our ambitious goals by joining our team as IT Support Specialist.

Responsibilities

  • Taking care of fast and professional service of requests
  • Receiving and recording service requests
  • Resolving technical problems
  • Coordinating prompt and appropriate responses to requests, including forwarding enquiries and monitoring the subsequent process

Required qualifications

  • Highly developed communication and teamwork skills
  • Ability to think analytically and quick solving of the real causes of problems
  • Good knowledge of Microsoft systems and software (Windows, Office, Active Directory)
  • Ability to explain technical issues in a way that is accessible to users
  • Very good knowledge of English
  • Availability to office work shifts between 8:00-18:00

Nice to have

  • Experience in customer service

What we offer

  • Realinfluence on project delivery processes, organizational improvements, and the way we work. Your ideas matter
  • Work on global digital products in the travel and e-commerce industry
  • Training and professional development opportunities, including internal knowledge sharing, conferences, and courses
  • Co-financing of private medical care and Multisport card

Join #AxabeeTeam!
Let's talk about your expectations and see if we're on the same page.